What does an ELSTER account cost?
Nothing. Registration, use, filing returns and retrieving notices are permanently free of charge, because Mein ELSTER is a service of the tax administrations of the Federation and the federal states. There is no paid tier. Commercial tax software is an alternative, not a requirement – it also submits via the same interface in the end.
How long does registration take?
That depends solely on the identification route. With the online ID, the account can be used on the same day. By post, the activation ID arrives by email and the activation code by letter; activation only happens once you have both together, and you should allow several days for postal transit. Anyone with a filing deadline ahead should not start this in the last week – the deadline is not extended because of it.
What login options are there?
Five: the certificate file (a password-protected .pfx file on your computer), ElsterSecure (an app with a device-bound key, released by fingerprint, Face ID or device PIN), the identity card as a direct login using AusweisApp and NFC, the security stick and the signature card. Most guides know only the certificate file, even though ELSTER itself points out that a file can be copied without anyone noticing.
Do I need the tax number or the Steuer-ID?
As a private individual, the Steuer-ID. It is eleven digits, valid for life, and appears on every tax notice, on the employment tax statement and in the notification letter from the Federal Central Tax Office. The tax number, by contrast, belongs to the competent Finanzamt and can change when you move – it is asked for later on individual forms, not at registration.
How long is access valid?
The certificate file is valid for three years. ELSTER sends a reminder beforehand by email to the address on file. What matters is this: you can only renew it while the file is still valid. If it has expired, you can no longer get into your account and need a renewal of access, with another letter by post. For that reason, note the expiry date in your own calendar as well.
What happens if I lose my certificate file?
Then there is no reset as with an ordinary web service. The file and the password together are your access; if either is missing, only a renewal of access is left, with new activation data sent to you by email and post. For that reason, make a backup copy outside your computer from the start – and keep the password separately from it.
Must I use ELSTER, or can I also do it on paper?
That depends on the return. Private individuals may still file the income tax return on paper. For the provisional VAT return, the wages tax return and the Grundsteuer change notification, however, authenticated electronic submission is required by law. Anyone who runs a business or owns property can, in practice, hardly avoid having an account.
Can married couples use a joint account?
For a joint income tax return, one account is enough – the return is submitted from there. A separate account for each spouse is nonetheless often sensible: it becomes necessary as soon as one of you has your own business matters, and it saves problems if your circumstances change. What matters is only that each account is registered against the correct Steuer-ID.